CUSTOMER SATISFACTION QUESTIONNAIRE
 

 

 

  
     
  Company Information:  
     
 
Name and address of the company:
Contact Name:  
Addeess:
Tel:
Fax:
E-mail:
Web:
 
     
 
     
Enumerate the subjects below from 1 to 10,
according to the level of importance for you.
(1 is most important)		 Mark the alternative suitable for you.;

( 5 = Very satisfied, 1 = Dissatisfied)
 
     
     
 
   
Product quality and our innovation capability 5 4 3 2 1
Product packing and on time delivery 5 4 3 2 1
Contact / communication with our company 5 4 3 2 1
After sale technical support 5 4 3 2 1
Our competitiveness level regarding product prices 5 4 3 2 1
Reliabilitiy of the company 5 4 3 2 1
The information you have about our company and product variety 5 4 3 2 1
The information we have about your company and commercial activities 5 4 3 2 1
Our corrective actions and time for treatment of nonconformity 5 4 3 2 1
Time periods for price quotations 5 4 3 2 1
 
     
     
  Complementary remarks, suggestions:  
     
   
     
     
  Name of the participant:  
     
 
Name-Surname :
Function :
Date:
   
 
  
 
     
     
 
TAN KAUÇUK SAN.VE TİC.LTD.ŞTİ.
  
 
Tuzla Organize Deri Sanayi 7. Yol F4 Parsel Tuzla İSTANBUL - TÜRKİYE / TURKEY
Tel: +90 216 394 07 02 (7 Lines)    Faks: +90 216 394 07 09    info@tankaucuk.com.tr